Privacy policy

Privacy Policy

This Privacy Policy explains how pluckabook.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we gather certain details about your device, your interactions with the Site, and the information needed to process your purchases. Additional data may be collected if you reach out to us for customer support. “Personal Information” refers to any data that can uniquely identify an individual. Below is a list of the types of Personal Information we collect and why:

Device Information

Examples: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and other interactions with the Site.
Purpose: To ensure the Site loads correctly and to perform analytics for improvement.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor, WordPress, Analytics providers, and other relevant vendors.

Order Information

Examples: Name, billing address, shipping address, payment details, email address, and phone number.
Purpose: To fulfill our contract, process payments, arrange delivery, issue invoices, communicate with you, and provide information or advertising according to your preferences.
Source: Collected directly from you.
Disclosure: Shared with our payment processors and other necessary service providers.

Customer Support Information

Purpose: To assist with customer inquiries and support requests.
Source: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us using the information below to request its removal.

Sharing Personal Information

We share your Personal Information with third-party service providers to help deliver our services and fulfill our agreements with you. For example, we use WordPress to power our online store.

Behavioral Advertising

As stated above, we may use your Personal Information for targeted advertising or marketing communications that may be of interest to you.

Using Personal Information

We use your information to provide our services—this includes offering products, processing payments, fulfilling orders, and keeping you updated about new products, services, and promotions.

Lawful Basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are located in the EEA, we process your personal data under the following legal bases:

  • Your consent
  • Performance of a contract between you and the Site
  • Compliance with legal obligations
  • Protection of vital interests
  • Performing tasks in the public interest
  • Legitimate interests that do not override your fundamental rights and freedoms

Retention

We keep your Personal Information for our records unless you request its deletion.

Cookies

A cookie is a small piece of information stored on your device when you visit our Site. We use different types of cookies to improve your browsing experience.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection and usage practices when such a request is received.

Changes

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Please check this page periodically for changes.

Contact

For more information or to raise any concerns, you can reach us via email at pluckabook69@gmail.com or on WhatsApp at 0304-4091529.

If you are unsatisfied with our response to your complaint, you may contact your local data protection authority to lodge a complaint.